Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
8.0
Location
9.3
Service
8.7
Dining
7.5
Guest reviews
8.4/10
based on 10 reviews
7.6
7.6/10based on 25 reviews
Mick
United Kingdom,
May
2024
9.0/10
The hotel offers modern rooms with comfortable beds and nice modern bathrooms, but some missing amenities like glasses on the balconies. The service is great, including assistance with ski passes and tours. The location is super convenient, being close to the ski area, certain restaurants, and in the center of Kaprun. The dining experience features local and seasonal products. The facilities are top-notch, offering everything for a pleasant stay.
Rooms
8.0
The rooms have been recently refurbished and are very comfortable, but lacked glasses on the balcony.
Service
9.0
The service was excellent, with helpful staff providing useful information and assistance with ski passes and tours.
Location
10.0
The hotel is perfectly situated, super close to the ski area, certain restaurants, and right in the center of Kaprun.
Dining
9.0
The dining experience was delightful, offering delicious meals with local and seasonal products.
Facilities
9.0
The facilities are top-notch, providing everything needed for a comfortable stay.
Philip
United Kingdom,
February
2024
8.4/10
This hotel is really close to the ski area, just across the road from the bus to the glacier, and near some great restaurants. The rooms are very comfortable with balconies, but there are no large double beds or glasses provided. The service is top-notch, offering convenient ski pass vendor and tours/ticket assistance. The price is fair for what you get.
Rooms
8.0
The rooms are comfortable and come with balconies.
Service
9.0
The service here is excellent, with helpful staff offering ski pass vendor and tours/ticket assistance.
Location
9.0
The hotel's location is super convenient, being close to the ski area, ski bus stop, and great restaurants.
Dining
7.0
Facilities
9.0
The facilities are great, offering everything needed for a ski vacation.
Henry
United Kingdom,
January
2024
8.8/10
My stay at this hotel was great overall. The rooms were comfortable and clean, and the staff was friendly. The location was perfect, with easy access to good restaurants and the ski bus stop. The hotel facilities were also enjoyable, but the lack of glasses in the rooms was a downside.
Rooms
8.0
The rooms were comfortable with large double beds but lacked glasses.
Service
9.0
The service was excellent, with a ski pass vendor available and helpful tours/ticket assistance.
Location
10.0
The hotel is super close to the ski area and conveniently located near good restaurants and the ski bus stop.
Dining
8.0
The dining experience was great with special dishes available.
Facilities
9.0
The facilities were top-notch with everything needed for a ski trip.
Matthew
United Kingdom,
January
2024
8.2/10
The hotel is conveniently located just across the road from the bus to the glacier, super close to the ski area, and near some good restaurants. The rooms have been recently refurbished, featuring nice modern bathrooms and comfortable beds, albeit lacking large double beds. The service includes a ski pass vendor and tours/ticket assistance. The Dutch products in dining add a unique touch. The facilities are well-equipped, making for a pleasant stay.
Rooms
8.0
The rooms have been recently refurbished with nice modern bathrooms and comfortable beds, featuring balconies but lacking large double beds.
Service
8.0
The service includes a ski pass vendor and tours/ticket assistance.
Location
9.0
The hotel is ideally situated just across the road from the bus to the glacier, super close to the ski area, and near some good restaurants with easy access to the ski bus stop.
Dining
7.0
The dining experience offers Dutch products for a unique touch.
Facilities
9.0
The facilities are well-equipped for a comfortable stay.
Peter
United Kingdom,
January
2024
8.6/10
The hotel is ideally located, super close to the ski area and the village center. The rooms are cozy with comfortable beds and modern bathrooms, but lacked glasses. The service was excellent, offering help with ski passes and tours. The dining options included delicious vegetarian dishes. The facilities were top-notch for a great stay.
Rooms
8.0
The rooms with comfortable beds have been recently refurbished with nice modern bathrooms.
Service
9.0
The service was fantastic, they helped with ski passes and tours.
Location
9.0
The hotel is super close to the ski area and the village centre, also conveniently located near a ski bus stop.
Dining
8.0
I enjoyed the delicious vegetarian dishes at the dining options.
Facilities
9.0
The hotel facilities were excellent for a comfortable experience.
Helen
United Kingdom,
January
2024
8.8/10
My stay at this hotel was fantastic! The rooms with the balcony looked like they had been recently refurbished, boasting nice modern bathrooms. However, it was a bit disappointing that there were no glasses in the rooms. The service was top-notch, and I appreciated the convenience of having a ski pass vendor and tour/ticket assistance available. The hotel's location was superb, being close to the ski bus stop and some excellent restaurants. Also, being just across the road from the bus to the glacier was a huge plus. The dining experience was enjoyable, especially with fresh vegetables. The facilities were well-maintained and added to the overall comfort of my stay.
Rooms
8.0
The rooms with the balcony seem to have been recently refurbished with nice modern bathrooms.
Service
9.0
The service was excellent, especially with the ski pass vendor and tour/ticket assistance.
Location
10.0
The hotel's location was superb, close to the ski bus stop and great restaurants. Just being across the road from the bus to the glacier was so convenient.
Dining
8.0
The dining experience, including fresh vegetables, added to the enjoyment of my stay.
Facilities
9.0
The facilities were well-maintained and contributed to the overall comfort of my stay.
Peter
United Kingdom,
January
2024
7.6/10
The hotel has recently refurbished rooms with nice modern bathrooms and comfortable beds, though lacking glasses and large double beds. The service includes ski pass vendor and tours/ticket assistance. It is located on the glacier, close to some good restaurants, and just across the road from the bus to the glacier. The dining options have muffins available. Overall, a good value for money option with some room for improvement.
Rooms
8.0
The rooms have been recently refurbished with nice modern bathrooms and comfortable beds. However, the absence of glasses and large double beds was a downside.
Service
7.0
The service offered ski pass vendor services and tours/ticket assistance.
Location
9.0
The hotel is situated on the glacier, close to some good restaurants, and just across the road from the bus to the glacier. It is super close to the ski area.
Dining
6.0
The dining experience provided muffins, though some variety could enhance the options.
Facilities
8.0
The facilities met expectations, offering what was needed during the stay.
John
United Kingdom,
December
2023
8.6/10
The hotel has recently refurbished rooms with nice modern bathrooms, but lacks glasses and large double beds. The rooms feature balconies which is a plus.
Rooms
8.0
I enjoyed my stay in the clean and modern rooms with nice modern bathrooms. However, it would have been better with glasses and larger double beds.
Service
9.0
The service was excellent, and I appreciated the convenience of the ski pass vendor and tours/ticket assistance.
Location
9.0
The hotel is conveniently located just across the road from the bus to the glacier and close to some good restaurants in the village center.
Dining
8.0
The dining experience was pleasant, especially the delicious pastries served.
Facilities
9.0
The facilities were great, offering everything needed for a comfortable stay.
Henry
United Kingdom,
December
2023
8.2/10
The hotel offers comfortable rooms with balconies, but lacks large double beds and glasses. The service includes ski pass vendors and tours/ticket assistance. It is conveniently located close to the ski bus stop and some good restaurants. The dining experience features grilled and boiled fish. The facilities are well-equipped.
Rooms
8.0
The rooms are comfortable and come with balconies.
Service
9.0
The service is excellent with ski pass vendors and tours/ticket assistance.
Location
9.0
The hotel is close to the ski bus stop and some good restaurants.
Dining
7.0
The dining experience offers grilled and boiled fish.
Facilities
8.0
The facilities are well-equipped.
Desmond
United Kingdom,
July
2023
8.2/10
The hotel is in a prime location, super close to the ski area and surrounded by good restaurants. The rooms are modern, recently refurbished, and come with nice bathrooms and balconies; however, they lack large double beds. The service is top-notch, offering convenient ski pass vendor and tours/ticket assistance. The dining experience includes signature dishes but could be elevated. On the downside, the price might not fully align with the value for money. Overall, a great choice for those seeking comfort and convenience in Kaprun.
Rooms
8.0
The rooms have been recently refurbished, offering modern bathrooms and balconies. However, they lack large double beds.
Service
9.0
The service was excellent, with convenient ski pass vendor and tours/ticket assistance.
Location
9.0
The hotel is in an ideal location, close to the ski area and surrounded by good restaurants in the center of Kaprun.
Dining
7.0
The dining experience includes signature dishes but could be improved.
Facilities
8.0
The facilities are well-maintained and offer everything needed for a comfortable stay.
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